Refund policy
Returns & Refunds Policy
At A & H Store, customer satisfaction is important to us.
30-Day Money Back Guarantee:
You may contact us within 30 days of receiving your order if there is an issue with your product.
Return Eligibility:
To be eligible for a return, the item must be in good condition, with all accessories included. The product should be returned with its original packaging where possible.
Hygiene Notice:
Because this is a pet grooming product, used items may not be accepted for return for hygiene reasons unless the item is faulty, damaged, or incorrect.
Damaged or Faulty Items:
If your item arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order details and clear photos or videos of the issue.
Refunds:
Once your return or issue is reviewed and approved, we will process your refund or provide a suitable solution. Refunds may take a few business days to appear depending on your payment provider.
Return Shipping:
Return shipping costs may be the customer’s responsibility unless the product is faulty, damaged, or incorrect.
Contact Us:
For returns, refunds, or support, contact us at:
info.ahmalta@gmail.com
